Be Part of Our Journey

At Kulim, we are committed to excellence in everything we do. This includes working closely with our Vendors to ensure that our values and principles are reflected in every aspect of our business operations. We believe that by collaborating with like-minded partners, we can continue to provide the highest level of service and products to our clients.

Frequently Asked Questions

What is SAP Ariba?

SAP Ariba is a cloud-based innovative solution that allows suppliers and buyers to connect and conduct transactions via a single platform – through the SAP Business Network (formerly known as the Ariba Network).

What does it mean to be a Kulim Supplier?

As a registered supplier, you will begin transacting on Ariba through the SAP Business Network in the following areas: 1. Registration 2. Updating your company details and information.3. Sourcing (i.e., Responding to Sourcing Events)All transactions via SAP Ariba will require you to register and/or login into the SAP Business Network.

What are the benefits of using SAP Ariba?

There are multiple benefits in using SAP Ariba, including: 1. Lower cost: Reduced time and paper usage 2. Increase your revenue: Become searchable customers using the SAP BusinessNetwork worldwide 3. Satisfy your customers: Simplify the communication process

How do I login into SAP Ariba?

You may log in via the following page: Supplier Login [https://service.ariba.com/]

Will I get updates from SAP Ariba?

Yes, SAP Ariba will alert you via email to update the status of your transactions. Note: Please enable alerts in settings within your user profile.Notifications are triggered during:

Supplier Profile Updates (i.e. Qualification, Disqualification, Approval/Rejection)
Sourcing Event Updates (i.e. Invitation, Award, sourcing event timings update)

Is there a cost for using the SAP Business Network?

For Standard Accounts, there are no applicable fees.

Can we use the same account in SAP Ariba for different customers?

Yes, you may use the same account for different customers in SAP Ariba.

Can I receive and view Purchase Orders and submit Invoices using SAP Business Network?

While SAP Ariba offers this functionality in SAP Business Network; for the time being we only enable Supplier Registration and Sourcing Event are available.

I receive a notification stating that I have yet to complete my registration questionnaire.

Registering your company on the SAP Business Network only creates an account for your company on the SAP Ariba platform. However, your company will need to submit the Registration Questionnaire in order to complete the registration process in SAP Ariba.

If the registration link has expired, what should I do?

The Registration Questionnaire link is valid for 30 days. If the link has expired, please send an email to vmr@kulim.com.my in order for a new invitation link to be sent.

What should I do if I did not receive my registration link?

If you did not receive a registration link in your inbox, kindly check your “Junk Mail” or “Spam” folder. We make every effort to ensure that these emails are delivered. If you did not receive a registration link, please refer to Question 3.1 for support.

Can I update my supplier registration response?

Yes, once your Registration Questionnaire is approved, you may edit your response at your discretion. This action will require approval in SAP Ariba to verify the changes. You are not allowed to make any changes if your status is in “In Registration”.

If there are any changes to the Primary Contact, what should I do?

You may contact vmr@kulim.com.my to update your primary contact details and re-invite you to respond to the Registration Questionnaire.

How frequently do I need to update my Registration Questionnaire?

The Registration Questionnaire needs to be updated whenever there is any change in any of your basic information.

Who do I contact for any Supplier Registration related inquiries?

For any Supplier Registration inquiries, please email us at vmr@kulim.com.my, and we will respond as soon as possible.

Who do I contact for any SAP Ariba Account inquiries? (i.e. password reset, unable to login to SAP Business Network, etc.)

Please get in touch with the Ariba Help Centre.

Kulim (Malaysia) Berhad
Level 11 Menara Komtar
Johor Bahru City Centre
80000 Johor Bahru
Johor Darul Takzim, Malaysia

For 90 years, we revolutionised the future of agribusiness, thus, strengthening our position as one of the key players in Malaysia's agricultural sector.